General
Information:
Elie's
Freehand Pipes: Elie Bosmans, 371 Chemin des
Champignons, Lieu dit La Baysse, F - 24800
Vaunac, France.
Siren
(company registration number): 799 573 233
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About
warranty:
My A,
and S-grade pipes (incl. Elie's metal pipes)
may be returned unsmoked and by registered
and insured mail only, within 3 days
after arrival (online tracking as proof), if
you are not satisfied about it. In that case,
I cannot refund: shipping costs (yours and
mine), nor handling costs, nor Paypal fees,
nor taxes. If some kind of discount (example:
free handling charges) or free goods have been
given: they will also be subtracted from the
refund. A re-publishing fee (site) of €10,00
can also be applicable. Smoked pipes can only
be returned if serious material flaws have
appeared within three months after purchase. R
(reject, low cost), and estate pipes are not
guaranteed. They are sold 'as is'.
WWW.XE.COM Currency
Converter
My prices are in € (Euro), not in $ (US
Dollar)
THIS
ONLINE CONVERTER GIVES THE OFFICIAL RATES AT
THIS VERY OWN MOMENT, DETERMINED BY THE
FINANCIAL MARKETS. I HAVE NO SAY WHATSOEVER
IN IT, I DON'T CONTROL WALL STREET. (If
tomorrow, $1.00 = €1,00, as at the
introduction of the €, I would still get the
same amount of money). Note: Paypal rates are
around $0.05/USD less cheap than the official
rates.
If paid
by Paypal, your Paypal payment request will
come in € and will mention the amount in your
currency that they will charge you.
Conversion
to all currencies, please click the
button here below:
use only dots in the amounts, no
comma's, please.
Payment
Non-Eurozone
(USA,
UK,etc.) customers are requested to pay
by PayPal, and in Euros only.
Sorry,
but I cannot accept any kind of checks. It
takes too much time, and sending it involves
too many risks. Moreover: European banks
charge around 15-16% on clearing a foreign
check, IF they even accept them.
Eurozone
customers (customers who have the Euro as
their national currency): please pay
only by bank transfer. It is free of charge,
according to EU laws. If you still insist on
paying by PayPal, you need to add 5,00% to the
total amount (shipping costs included) for
PayPal fees. I'm sorry to have to take this
measure, but my prices are already very sharp.
Reservations
Reservations
are
not made anymore, unless a non-refundable
down-payment of at least 25% is done. Special,
custom build orders can only be accepted after
a down-payment of 50% has been made (not
required for 'not-too-special-orders). Special
orders under €120,00 (excl. shipping) can
normally not be accepted anymore.
Shipping
info
Your
pipe or other order will be shipped after full
payment has been received.
Minimum order is
€50,00 (excl. shipping)
Orders
above €75,00 (excl.shipping): only actual
shipping costs +15%, which are the income
taxes and health insurance that are calculated
by the taxman on the raw total invoice, so
also on the shipping fees. I work under
a very simplified tax-system, designed for
micro-enterprises. Only €15,00 handling
fees could (could) be added to a small
order requiring making customs documents,
although order picking, packing, communication
with the customer, preparing customs
documents, driving to the far away
post-office, etc. etc. takes a lot of time.
Being a
pro, I can only make a (be it small) profit on
orders above €75,00 (excl. shipping). In the
case of micro-orders: your parcel cannot be
shipped immediately. In case I have other
shipments to send or need to be in town for
shopping, etc.: shipping is done. (I ship at
least ones/2 weeks). If you need immediate
shipping: €20,00 for driving to the
post-office will be charged. This covers only
a minor fraction of the real costs.
VERY
IMPORTANT !!!
For a
limited number of countries in the EU,
I can offer cheap, fast and insured shipping
(with tracking).
For other
than those limited number of countries, like
the USA, there is only one company available:
La Poste (French Postal). And they
recently made a major changes to their
tariffs.
Now, they offer 2 different shipping
services:
'Colissimo', which they claim is very
fast, with full tracking and insurance
(supplement, according to the value, will be
paid by me). Sign on delivery. This
service however doesn't come very cheap (in
comparison, if your order isn't considerable).
Then there is 'Delivengo', cheap but
slower and tracking only available for 43
countries (USA included). Destinations
outside those 43 countries: tracking ends when
the parcel leaves France. There is no
possibility to pay for insurance on your
parcel. Sorry, but I will only ship by
that cheaper service if you declare explicitly
to not take any action against me via Paypal
in case you didn't receive your parcel or the
carrier damaged the goods. This agreement will
be mentioned in the Paypal Payment Request.
Proof of shipping and tracking code will
always be provided. Pipe-making has
become a non-lucrative trade, and it would be
unfair to put even more loss-making burden on
the artisan. Please make your decision
yourself, considering costs and benefits.
(Please note that FedEx, DHL, UPS, etc. are
available in France in the major cities, not
here, but you don't even want to know their
extremely high shipping fees. Would make you
dizzy.)
All
pipes are packed with utmost care. If you
don't trust it anyway, or you would like to
have it proudly displayed at home or offer it
as a nice gift: for €25,00-€35,00 supplement
you will receive your pipe in an adapted,
upholstered nice wooden box. With my seal on
it. There is no limit on this offer: it might
even be an R-grade pipe. In case you order a
wooden box: shipping prices are a bit higher,
of course.